Design, Build and Project Management Services.

Terms and Conditions

Lauren James Office Interiors Ltd.
Terms of Business.
Quotations and Prices.
1.Quotations given by us lapse after 28 days unless otherwise agreed and signed.
2.All our prices are given excluding Vat. unless otherwise stated and Vat. will be added at the rate applicable at the time of delivery.
3. Delivery to the U.K. mainland only and to a ground floor entrance at your premises. Delivery charges may vary please contact us for details.
4.We may at your request arrange delivery to a third party but any extra costs incurred will be chargeable to you i.e. extra packaging, carrier costs etc.
5.We may alter the price of goods at any time prior to delivery to reflect any increased costs to ourselves in supplying the goods to you, rates of tax and duties will be those applicable at the time of delivery.
1.Delivery times quoted are estimates only and we will endeavour to keep you up to date with any changes notified to us from our suppliers. We may deliver your goods in instalments and invoice you accordingly.
2.If we fail to deliver within a reasonable time then you may cancel the contract (by informing us in writing) providing the goods have not already been dispatched and you may make no claim against us in connection with this order.
3.Should you accept delivery after an estimated delivery time it will be on the understanding that, you have no claim against us for price increases or other losses that you may incur.
4.Our delivery driver is normally unaccompanied and it is your responsibility to make sure that there is adequate help available to assist with the delivery at no cost to ourselves.
5.If we do not deliver because you are at fault, then we reserve the right to charge you for the second delivery. We may also decline to deliver if:-
The delivery area is not suitable for our vehicle.
The access to your delivery area is unsafe.
We believe it is unlawful to do so.
The goods are at your risk from the time of delivery. Delivery is deemed to have taken place if you collect them from our warehouse or we have unloaded them at your ground floor entrance or if prearranged with your customer.
7.Each delivery should be inspected and signed for at the time of delivery, if any goods are found to be either missing or damaged then it is your duty to inform us in writing within 7 working days of the delivery, you must also give either ourselves or the carrier the chance to inspect them.
Payment Terms
1.Unless you have a credit account set up with Lauren James Office Interiors Ltd then you are expected to pay us by cheque or BACS credit at least 3 clear working days prior to delivery.
2.A credit account can be set up subject to satisfactory references and a credit limit set, which will be reviewed regularly. We reserve the right to reduce or withdraw a credit account at any time or to bring forward payment dates without notice.
3.Payment of invoices on a credit account fall due 30 days from the date of issue, unless otherwise agreed in writing, if you have failed to pay us by this date then we may suspend or cancel any further deliveries until the account is brought up to date, we may also cancel any discount that was offered.
4.Under the Late Payment of Commercial Debts Act 1998 s6, you must pay us interest at the equivalent rate calculated on a daily basis from the date of invoice until payment is received.
This will be compounded on the first day of each calendar month and also before and after any court judgement, unless directed otherwise by the court.
5.You do not have the right to deduct monies you may claim that we owe you against anything that you owe us.
6.We will hold any property of yours that we may have in our possession until such a time as you bring your account up to date.
Title of Goods
1.All goods supplied by us to you shall remain our property until you have paid for them in full, in the meantime you must store them safely and mark them clearly with our name, you must also
insure them and keep the policy in trust for us. You may sell the goods on in the reasonable course of your business unless we revoke this right or you become insolvent.
2.You must not dispose of these goods in any way if you become insolvent and at this point you should inform us in writing and allow us to reclaim the goods. We have your permission to inspect
the goods at any reasonable time and to enter the premises where they are stored and if necessary remove them using reasonable force.
3.Despite holding retention to title on goods supplied, we reserve the right to take legal action for the recovery of monies not paid to us by the due date.
4.You have no right to make a contract with a third party in our name or on our behalf as you are not our agent.
We warrant that our goods are:-
1.Free from material defect at the time of delivery, should you decide differently then you should inform us in writing stating the problem within 14 days of delivery.
2.Suitable for reasonable office or student/pupil use providing that they have been used and maintained in a proper manner and not modified or tampered with in any way, they should be kept in a suitable environment and only used for the intended purpose.
3.If you believe that we have not supplied you with goods that correspond with the above then you must inform us in writing within 14 days and allow us to investigate, which may mean that you will
have to return the product at your own expense. If subsequently the goods are found to be defective then you will have these costs reimbursed, you will also be entitled to a replacement or full refund.
4.We are not liable for any loss that you may incur arising from the supply of goods even if they are found to be defective and our liability to you is limited to the price of the goods.
Return of Goods
1.We may accept the return of goods from you if they are a stock item and this has been agreed and confirmed in writing. However this will incur a handling charge to be paid prior to collection and will be dependent on the goods being as fit for sale on their return as they were on delivery.
Specification and Cancellation
1.If we are asked to supply goods which need to be specially prepared to follow your instructions then you must ensure that:-
a.your measurements and instructions are accurate as we will not accept any responsibility for your errors. must ensure that the goods being prepared for you are suitable for their intended use and that you give us sufficient notice to prepare them.
2.You will not hold us responsible should a third party not be satisfied with your specifications and instructions and you will indemnify us in respect of all loss, damage, costs or expenses which we
may incur in connection with any such claim or threatened claim.
3.If you cancel the order for any reason, you will be obliged to pay us for all stock, finished or unfinished to which we are committed on your behalf.
4.We may suspend or cancel an order from you if you fail to pay us any money when it falls due or should you become insolvent.
5.You may not cancel the order unless we agree in writing.
6.Any variation in these terms is only binding if made in writing and signed by both parties, expressly stating the intention to vary these terms.
Force Majeure
1.If we are unable to perform our obligations to you or to perform them only at unreasonable cost because of circumstances beyond our control, we may cancel or suspend any of our obligations without liability.
2.Examples of these include act of God, accident, explosion, fire, flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.
General Information
1.All catalogues, flyers and other promotional items are for illustrative purposes only and the content does not form any type of contract with us.
2.The only statements which you may rely upon, when making a contract with us, will have been issued in writing by one of our authorised representatives and which expressly states that you
may rely upon them when entering into a contract.
3.No contract will create any right enforceable (Contracts, Rights of Third Parties Act 1999) by any person not identified as the buyer or seller.
4.English law is applicable to any contract made under these terms. The English and Welsh courts have non-exclusive jurisdiction.
5.Should your company be owned by more than one person, then each person has equal obligations under these terms.
6.If you are unable to pay your debts as they fall due or if we become aware that you are the subject of any insolvency procedure we may then treat you as insolvent.
7.Nothing in these terms affects or limits our liability for fraudulent misrepresentation.


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